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Repair Guide

If your Crann Watch or Sunglasses are no longer under warranty, there is a cost involved in getting your "Crann's" fixed. For further information or to proceed with a repair, please contact us at support@crann.co

We at Crann know that life happens, it could be stepping on your sunglasses or your watch, sitting on them, dog eats them, dropped off a mountain etc... To help out with this you can return your broken sunglasses or watch (If you have it no matter the condition) within 12 months of the purchase date along with proof of purchase (Your email is all we need) and be given a unique discount code that will give you 50% off a new pair.

Please email us at support@crann.co to claim your replacement pair of sunglasses oer watch at 50% off. 

COSTS IF YOU HAVE A SMALL FIX: excluding shipping

  • Replacement Sunglass Legs- €15 
  • Watch Strap (Leather) - €30 
  • Watch Strap (All Wood) - €40 
  • Battery - €20 
  • Glass - €25 
  • Replacement Case - €10

 

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Returns & Warranty

 

Our returns policy is simple if you don't like your Crann's send them back and we will replace or refund* you.

 

We are happy to replace/exchange if you think another style suits you best with the 90 Day Return Period!

 

 

What do you need to do?

 

1) Send Support@Crann.co an email (Just forward your order email and explain whats the issue I.E. lifetime warranty or replacement or refund)

 

2) Send your CRANN's (Plus the case) to -

Crann Goods Ltd, Hammondstown, Clonalvy, Co. Meath, A42 RK29. 

 

3) Our team will review the condition of the CRANN's.

 

4) Once we have approved the returned item, we will ship your new CRANN's or offer you a full refund*.

 

 

*Refund is not included on the Lifetime Warranty!

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Contact Us

 

Our returns policy is simple if you don't like your Crann's send them back and we will replace or refund* you.

 

We are happy to replace/exchange if you think another style suits you best with the 90 Day Return Period!

 

 

What do you need to do?

 

1) Send Support@Crann.co an email (Just forward your order email and explain whats the issue I.E. lifetime warranty or replacement or refund)

 

2) Send your CRANN's (Plus the case) to -

Crann Goods Ltd, Hammondstown, Clonalvy, Co. Meath, A42 RK29. 

 

3) Our team will review the condition of the CRANN's.

 

4) Once we have approved the returned item, we will ship your new CRANN's or offer you a full refund*.

 

 

*Refund is not included on the Lifetime Warranty!

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