FAQ'S

HOW DO YOU SHIP PACKAGES?

Packages shipped from Crann HQ in Clonalvy, Co.Meath, Ireland and will be sent by An Post (Ireland).

They will be shipped Next-Day or Monday if ordered over the weekend! 

HOW LONG DOES IT TAKE?

  • Ireland 1-3 Business days
  • UK & Europe 2-6 Business days
  • The United States, Canada, the Americas 6-15 Business days
  • Other 10-30 Business days

*Please allow for a 1-2 day order processing time. We aim to ship same day or next day!

DO YOU SHIP WORLDWIDE?

Yes ship worldwide with Free shipping on All orders over €40

DO YOU PROVIDE TRACKING INFO?

You will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not always available until the final leg of the journey.

In Ireland we do not offer a tracking code. As we ship with An Post.

For orders outside of Ireland, it takes 3-5 business days for the tracking information to update on the system. If you have any other questions, please contact us Support@crann.co and we will do our best to help you out.

WHAT IF MY PACKAGE IS LOST/STOLEN?

All orders sent include insurance so if something happens your package we will replace it and get a new one set ASAP.

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